108 ambulance service has resumed in the state, do not worry, supplementary measures have been taken!

108 ambulance services have been resumed in the state. Health Minister Dr. K. Sudhakar gave a statement in the city that the backup server is working since 2 pm.

Some technical problems have arisen in the helpline of ambulance services and action has been taken accordingly. Health and Medical Education Minister said that the people of the state should not be worried about this. K. Sudhakar clarified.

A problem has arisen in the IT hardware, which will be resolved soon by GVK - EMRI, which has been contracted. The department has taken many steps to ensure that the public should not be inconvenienced in any way. 108 - Helpline calls automatically receive calls and allocate ambulance vehicles within 2 minutes.

Apologies for the disruption in ambulance service. A technical problem caused by an IT hardware virus. There is a technical problem in the system implemented in 2008. The motherboard will be fine tomorrow. We will buy another motherboard and install it. He said that if a new mother board is installed, there will be no problem.

For the past few hours, IT Harvard has been a problem. The call was not going through. We have called the engineer team and are now solving the problem. This is the motherboard as it was in 2008. A 15 year old system is thus the problem. The motherboard was a complete problem. He said that a video conference meeting was held with all the health officials of the entire state.

108-Helpline calls automatically receive calls and allocate ambulance vehicles within 2 minutes. Due to technical problem now this process is taking 6 to 7 minutes. He explained that instead of 7 to 8 thousand calls every day, he is able to receive only 2 to 2.5 thousand calls.

It has already been suggested that all hospitals should give first priority to inter-facility transfers. Those working in ambulances are also advised to receive calls on their personal mobile numbers and provide necessary services. Minister Dr. K. Sudhakar said that instructions have been given to provide emergency services to the people by creating manual IDs.